Cisco Systems is advising customers to change the default user names and passwords on their routers to guard against a new attack technique Symantec Corp. and Indiana University warned about last week.
Symantec and the university said millions of broadband users are at risk for a new kind of attack called
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"To help mitigate the risks associated with the type of attack presented in the Symantec paper, Cisco recommends that any default credentials shipped with the device (username/password combinations) be completely removed," the company said.
Zully Ramzan, senior principal researcher for Symantec Security Response, said last week that the threat is greatest for those who don't change their default passwords after using them to bring the router online. According to an informal study by Indiana University, up to 50% of home broadband users fail to reset the password after installing their router.
"What worries me if that it's so simple for people to fall for this kind of attack," Ramzan said. "Most people connect to the Internet through broadband today, but they don't adequately protect their routers."
"This gives the attacker complete discretion over which Web sites the victim visits on the Internet," Ramzan said. "For example, the user may think they are visiting their online banking Web site but in reality they have been redirected to the attacker's site."
Such fraudulent sites are an almost exact replica of the actual site so the user won't likely notice the difference. Once the user is directed to the pharmer's "bank" site and enters their user name and password, the attacker can steal the information and access the victim's account to transfer funds, create new accounts and write checks.
While the threat affects mostly home users, Ramzan said enterprise environments are also at risk.
"A lot of people take their laptops home and work off their home router," he said. "One of the ways people break into networks is by stealing credentials from a compromised laptop."
His advice to users is to reset their router passwords at least once -- the day it is hooked up to the home or office computer system. If the password is changed every few months, that's even better.